What is Geliyoo?
Geliyoo is a UK-based e-commerce platform dedicated to providing innovative and high-quality food products. Our mission is to make healthy and delicious food options easily accessible to our customers and enhance their daily lives with better food choices.
Our wide range of products includes everything from fresh and organic foods to traditional favorites. Each product is carefully selected and sourced to meet our high-quality standards. At Geliyoo, we prioritize customer satisfaction and strive to offer exceptional service at all times.
Our vision is not only to sell products but also to inspire our customers to lead a healthy lifestyle and make informed food choices. We aim to encourage conscious eating habits while providing the best food options available.
As we continue to grow, we are committed to becoming one of the most trusted food e-commerce platforms in the UK. With our top-quality products and excellent customer service, we are building a strong presence in the industry.
Thank you for choosing Geliyoo. We hope you enjoy your shopping experience with us!
FAQ
1. How can I place an order?
To place an order, simply select your desired products and add them to your cart. Then, proceed to the checkout page, where you can enter your payment details and complete your purchase.
2. What payment methods do you accept?
You can shop with the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- Apple Pay
- Google Pay
3. How long does delivery take?
Delivery times vary depending on your order and shipping address. After your order is confirmed, you will receive an estimated delivery time. Typically, deliveries take between 3-7 business days.
4. How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number. You can use this number to track your order status.
5. Can I cancel my order?
You can cancel your order within 24 hours of placing it. Once your order has been shipped, it cannot be canceled. Please contact our customer service immediately if you wish to cancel.
6. Can I return my product?
Due to health and hygiene reasons, food products cannot be returned. However, if you receive a damaged or incorrect product, please contact us within 7 days. We will arrange a return or exchange, depending on the situation.
7. Are there any discounts or promotions available?
You can stay updated on seasonal promotions and discounts by subscribing to our newsletter or regularly checking our website.
8. Can I get more information about the ingredients of your products?
Yes, each product page provides details on the ingredients and nutritional information. If you need further information, feel free to contact our customer service.
9. Which countries do you ship to?
We currently ship to Sweden and the UK. For delivery to other countries, please contact us for more information.
10. How can I contact customer support?
You can reach us through:
- Whatsapp Support Line: +44 7871 309129
- Email: [email protected]
For detailed information about our products or the website, you can reach our customer service team and express your requests and opinions. Geliyoo.co.uk team is here to support you every weekday between 10:00 - 17:00.