Who we are​​

Our website address is: https://geliyoo.co.uk

Company Information:

Company Name: Toffi Limited T/A Geliyoo
Address: 1 Brae Place, Inverurie, Scotland, AB51 5RG
WhatsApp Support Line: 07871 309129

This Privacy Policy is designed to inform our customers and visitors about how their personal data is collected, used, shared, and protected when using the Geliyoo e-commerce platform. By using our website, you agree to this policy.


1. Information We Collect

When you use our website, we may collect the following personal information:

  • Name and Contact Information: For processing orders and deliveries, including name, email address, and phone number.

  • Address Information: Postal address for order delivery.

  • Payment Information: Credit/debit card details for processing payments. These details are handled by payment providers and are not stored by us.

  • Technical Information: IP address, browser type, and other technical details collected via cookies.

  • Account Information: Username and password.


2. Purpose of Data Use

The collected information is used for the following purposes:

  • Processing, delivering, and invoicing orders.

  • Responding to customer service and support inquiries.

  • Improving our website and providing personalized services.

  • Sending promotional and campaign information (if consent is given).

  • Complying with legal obligations.


3. Sharing of Information

Your personal information is not shared with third parties except in the following cases:

  • Service Providers: For order delivery and payment processing, we may share data with logistics and payment service providers.

  • Legal Requirements: When required by law or in response to legal requests.

  • Mergers and Transfers: In case of a company transfer or merger, your personal data may be transferred to the new owner.


4. Data Security

We implement necessary technical and administrative measures to protect your personal information. However, please note that no data transmission over the internet is completely secure.


5. Cookies

Our website uses cookies to analyze usage patterns and enhance your experience. You can modify your browser settings to reject cookies if you prefer.


6. Your Rights

You have the following rights regarding your personal data:

  • Access your data.

  • Request correction of incorrect or incomplete data.

  • Request deletion of your data.

  • Object to the processing of your data.

  • Exercise your right to data portability.

To exercise these rights, please contact us via our communication channels.


7. Changes to the Privacy Policy

This Privacy Policy may be updated from time to time. Updates will be announced on our website, and the updated date will be indicated at the top of the policy.


8. Contact

If you have questions or need more information about our privacy practices, you can reach us through the following contact details:

Email: [email protected]
Phone: 07871 309129